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Create a culture of safety for your team - Thalia Manzo
In previous episodes, we’ve heard from Scott Curran, Chief Operating Officer of Reneson Hotels - which owns and operates hotels around California that…
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Josiah Mackenzie
4:35
What I’ve learned about supporting my teams - Scott Curran
Scott Curran is the Chief Operating Officer of Reneson Hotels - which owns and operates hotels around California that are all in the top tier of guest…
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Josiah Mackenzie
2:39
Hospitality was this conversation - Eleanor Erickson
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the…
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Josiah Mackenzie
3:39
Many try to be like Ace Hotel, and fail. Here’s why. (Jeremy Wells)
Today we’re joined by Jeremy Wells, who is the Managing Partner at Longitude°, a branding group that has helped companies like 21c Museum Hotels, SALT…
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Josiah Mackenzie
5:09
Why I moved from tech to hospitality...and stayed - Jeremy Wells
Today I’m excited to introduce you to Jeremy Wells, who is the Managing Partner at Longitude°, a branding group that has helped companies like 21c…
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Josiah Mackenzie
3:33
Why we're giving back to our community this holiday season - Tracy Morgan & Crandall Dyment
Richard Garcia joined us a few weeks ago to share the opportunities we have in F&B today, and it remains our most popular episode to date. So when he…
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Josiah Mackenzie
4:56
How hospitality changes you (the story behind my viral article) - Maria Navarro
Our guest today shared a photo and wrote an article you’ve probably seen on LinkedIn because it’s gone viral with more than 130,000 readers in a very…
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Josiah Mackenzie
2:48
Learn from this cooking class I took - Samantha Hardcastle
Samantha Hardcastle is the founder of The Storied Experience, and yesterday she shared how we can uplevel the hospitality experiences we provide by…
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Josiah Mackenzie
4:38
Infusing culture into experiences to create memories - Samantha Hardcastle
Samantha Hardcastle is the founder of The Storied Experience, and today is sharing some practical advice on how we can uplevel the hospitality…
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Josiah Mackenzie
4:44
The first hour is so important - Eduardo Burkard
Today we’re going to look at how we can better show hospitality to our teams, specifically our new team members. Joining us to discuss this is Eduardo…
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Josiah Mackenzie
2:35
I didn't expect to learn this - Eduardo Burkard
Our guest today is Eduardo Burkard, who started his career in hospitality as a valet at the Ritz Carlton Atlanta before moving up in management at Hyatt…
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Josiah Mackenzie
3:23
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How Scott Curran's Reneson Hotels tops guest satisfaction charts [sponsored by GuestEQ]
Hospitality Daily is brought to you this month through the generous sponsorship of GuestEQ. Reneson Hotels consistently tops guest satisfaction charts…
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Josiah Mackenzie
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