“The fact that we are serving you is what makes your holiday happen.”
Tomorrow is Thanksgiving here in the US, and this week is typically one of the busiest travel weeks of the year.
Usually, on this show, we talk about how to provide hospitality but we're going to do something a bit different today that might either benefit you as a guest somewhere – or if you're working outside the industry understand what it's like to be providing hospitality on holidays like these.
Maria Navarro has worked on the front lines of food and beverage and recently wrote an article recently on this topic. In today’s episode, she shares her thoughts on what we can all keep in mind as both providers and recipients of hospitality during the holidays.
Read Maria’s article: What The Hospitality Industry Doesn’t Tell You About The Holiday Season
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We are all family this holiday season - Maria Navarro